Shreya Kangovi, MD, MS is the founding executive Director of the Penn Center for Community Health Workers and an Assistant Professor of Medicine in Perelman School of Medicine at the University of Pennsylvania. Dr. Kangovi received her Bachelor's degree from Columbia University and her medical degree from Harvard Medical School. She trained in internal medicine and pediatrics at the University of Pennsylvania. She received her Masters of Health Policy Research from the University of Pennsylvania, as a Robert Wood Johnson Foundation Clinical Scholar. Her research examines patient perspectives on socioeconomic determinants of health and healthcare utilization, and the efficacy of community health workers in modifying these determinants. Dr. Kangovi led the community-academic-health system team that developed the IMPaCT™ (Individualized Management towards Patient-Centered Targets) model.
Jill Feldstein, MPA is the Chief Operating Officer of the Penn Center for Community Health Workers. Trained as a community organizer, Jill has extensive experience leading policymaking efforts at the city, state and federal levels. In Philadelphia, Jill spearheaded a citywide coalition of 40 organizations that successfully pushed for substantial changes in how vacant land is managed and repurposed. In Harrisburg, Jill worked with other advocates to increase funding for affordable housing. And in Washington, DC, Jill served as legislative aide to Senator Patty Murray, helping craft legislation to connect workers to career pipelines and pathways. Jill first learned about the power and effectiveness of community health workers as a Fulbright Scholar in Peru, where she evaluated a health worker program focused on reducing maternal deaths in the Andean region. She earned her Master's degree in Public Affairs from the Woodrow Wilson School at Princeton University and her Bachelor's degree in Economics from the University of North Carolina at Chapel Hill.
Scott Tornek, MBA is the Chief Strategy Officer of the Penn Center for Community Health Workers. Scott received his Bachelor's degree from the University of Pennsylvania, and his MBA from the Wharton School, after which he worked as a management consultant for PriceWaterhouseCoopers’ Strategy practice. Scott then founded and grew as CEO a leading children’s educational media company, So Smart! Productions. The company sold millions of videos in over 50 countries, and was distributed nationally and internationally through broadcast, cable and satellite television. More recently, Scott founded KM Harris, a consulting and advisory firm, helping business leaders launch new products and services in a wide array of industries. Scott’s role as CSO is to develop and implement a business strategy to roll out IMPaCT to other health systems, government entities and community organizations.
Olenga Anabui, MBA is the Director of the Penn Center for Community Health Workers. Her professional healthcare journey began in information technology at a Fortune 50 company. She ascended to a variety of senior leadership roles, helping provider organizations improve clinically, financially and operationally. Strategies she led and managed contributed in the range of $2 million to $120 million in fast revenue growth and immediate cost savings for her company. Today, Olenga is harmonizing her professional work with her core value of helping vulnerable groups have better access to resources that enable full participation in life. Current Master of Public Health training at the University of Pennsylvania aligns with her work at the Center. Olenga received her Bachelor's degree in Economics and Organizational Studies from Northwestern University and an MBA from Penn State University. Olenga is the founder of The Echewa Fund, a non-profit entity that helps create first-generation college graduates in low-income families.
Mary White, CHW is a Senior Community Health Worker at the Penn Center for Community Health Workers. Ms. White has been employed in the social service field for over 20 years. Her experience has included working with children and youth ages 0-18, pregnant women, teen mothers, victims of domestic violence, MH/MR, behavioral health, substance abuse and the elderly.
Tamala Carter, CHW is a Community-based Interviewer with the University of Pennsylvania Mixed Methods Research Laboratory. She has lived in Philadelphia for her entire life and has decades of experience with community outreach. She has conducted over one hundred in-depth interviews with low-income community members. These interviews formed the basis of the IMPaCT model.
Joan Doyle, RN, MSN, MBA is Executive Director of the University of Pennsylvania Health System’s Home Care and Hospice Services. Doyle began her career at the Hospital of the University of Pennsylvania (HUP) as a staff nurse, later serving in a number of management positions. She has been with Penn's Home Care and Hospice Services since 1992, and assumed her current role in 1999. Doyle earned her bachelor’s and master’s degrees in Nursing from the University of Pennsylvania School of Nursing, and her MBA from Temple University in 1996. The Penn Center for CHWs is housed within Penn Home Care & Hospice Services, under Doyle's oversight
Phyllis B. Cater is the Chief Executive Officer for Spectrum Health Services, Inc. Spectrum is a federally qualified health center that has served low-income communities in Philadelphia since 1967. Spectrum's mission is to improve the health status of its patients and communities and to reduce disparities in health outcomes. Ms. Cater has led Spectrum's partnership with the Penn Center for CHWs.
Karen Glanz, PhD, MPH is George A. Weiss University Professor, Professor of Epidemiology in the Perelman School of Medicine, Professor of Nursing in the School of Nursing, and Director of the Center for Health Behavior Research at the University of Pennsylvania. A globally influential public health scholar whose work spans psychology, epidemiology, nutrition and other disciplines, her research in community and health care settings focuses on obesity, nutrition, and the built environment; cancer prevention and control; chronic disease management and control; reducing health disparities; and health communication technologies. Dr. Glanz has been recognized with local and national awards for her work, including being elected to membership in the Institute of Medicine (IOM) of the National Academy of Sciences in 2013. Dr. Glanz provides guidance to the Penn Center for CHWs in collaboration and innovation with other community-based interventions.
David Grande, MD, MPA is a general internist and health policy researcher with extensive experience focused on improving health services for vulnerable populations. He has worked with local and regional governments on efforts to improve the health care safety net including the State of New Jersey (Commission on Rationalizing Health Care Resources), Montgomery County, PA (planned closure and relocation of an area hospital), and extensively with the Philadelphia Department of Public Health and Mayor's Office. He is a founding board member of Healthy Philadelphia, an organization chartered by the City of Philadelphia to improve the quality of safety net services. Dr. Grande trained in general internal medicine at the Hospital of the University of Pennsylvania and completed a Masters in Public Affairs at Princeton University. Dr. Grande is a senior researcher on many of the participatory action research studies that informed the Center's work.
Natalie Levkovich is the Chief Executive Officer of The Health Federation of Philadelphia, a non-profit organization dedicated to improving access to and quality of healthcare services for underserved and vulnerable individuals and families. Ms. Levkovich and her team from HFP have partnered with the Penn Center for CHWs, specifically providing key technical assistance in the development of training materials.
Judith Long, MD is an experienced researcher in the areas of social determinants of health, health disparities, and Diabetes Mellitus. Dr. Long is an Associate Professor of Medicine in the Division of General Internal Medicine at the UPENN School of Medicine and Director of the UPENN School of Medicine Masters of Science in Health Policy Research (MSHP). Dr. Long is co-Director of the University of Pennsylvania Robert Wood Johnson Clinical Scholars program. She is Associate Director for the Veterans Affairs VISN 4 Center for the Evaluation of Patient Aligned Care Teams (CEPACT). Dr. Long is the senior researcher on the randomized controlled trials evaluating the effectiveness of the IMPaCT model.
Roy Rosin, MBA is the Chief Innovation Officer for Penn Medicine. Mr. Rosin works with thought leaders across the health system to turn ideas into measurable impact in the areas of health outcomes, patient experience and new revenue streams. Previously, Mr. Rosin served as the first Vice President of Innovation for Intuit, a leading software company best known for Quicken, QuickBooks and TurboTax. In this role, he led changes in how Intuit manages new business creation, allowing small teams pursuing new opportunities to get to market and experiment rapidly. Mr. Rosin has led the Penn Center for CHWs in creating infrastructure to support dissemination of the IMPaCT model.
Richard Shannon, MD is the Executive Vice President for Health Affairs at the University of Virginia. Dr. Shannon's pioneering work in patient safety has been featured in the Wall Street Journal and ABC's "20/20", and he has served as a mentor for the IHI 100,000 Lives campaign. His work on patient safety was recently a centerpiece for the PBS feature entitled "Remaking American Medicine." During his tenure as the Frank Wister Thomas Professor of Medicine and Chairman of the Department of Internal Medicine for Penn Medicine, Dr Shannon was an early champion of the IMPaCT model.